Set up the course structure in the alms.
Army alms help desk number.
Submit a trouble ticket or call toll free.
You can always contact support at help us army mil.
Online training instructions for atrrs registration and alms login pdf alms tips hints guide doc by phone.
Our goal is to provide a quality customer support service by the highest degree of responsiveness and efficiency.
24 7 365 days per year dsn.
In any other case you will need use the following instructions.
You can also contact the army training help desk via the following.
Select option 1 for the alms.
Contact info uic name phone ako e mail and or alternate email address unit office.
1 877 251 0730 or submit a trouble ticket see link on side bar to the left.
Select 2 when prompted to select.
Subject include gcss army in the subject line if submitting incident reports via e mail.
The single point of contact for all questions and problems concerning the use and operation of the alms ddtc or dtfs.
Ask the operator to connect you to 866 335 2769.
Use dsn switch board at 312 560 1110.
Atis help desk.
Online training instructions for atrrs registration and alms login pdf alms tips hints guide doc by phone.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Make the course visible to the learner in the alms training catalog.
24 7 365 days per year dsn.
Army learning management system alms the alms is a centralized training system allowing training ncos training managers instructors unit commanders and individual users to schedule register and deliver standardized army training to soldiers and da civilians at home and abroad.
The ako help desk number is 866 335 2769 when you are calling commercially.
The single point of contact for all questions and problems concerning the use and operation of the alms ddtc or dtfs.
Tier 1 provides support to various software applications besides gcss army.
Government usg information system is that is provided for usg authorized use only.
Army training help desk hours.
This is a u s.
Answer army training help desk athd tickets dealing with alms system problems in playing content.
Contact the proponent course manager com to determine how the course is supposed to behave on the alms.